Simple. Flexible. Hassle-Free.
At Trend Vastra, we want you to love what you ordered. If something doesn’t work for you, our simple 7-Day Return & Exchange Policy is designed to make the process easy.
Last Updated: 16 September 2026
7-Day Easy Returns
RETURN WINDOW
7 Days
from the date of delivery
PRODUCT CONDITION
Unused & Unwashed
with original tags & packaging
REFUND
After Inspection
processed for eligible returns
When Can You Return a Product?
You can request a return or exchange within 7 days of receiving your order, provided the product is in its original condition.
Your product should be:
✓ Unworn and unused
✓ Unwashed and free from stains
✓ Undamaged and unaltered
✓ Returned with original tags
✓ Returned in original packaging
✓ Accompanied by your order details or proof of purchase
Please note: Products that do not meet these conditions may not be accepted for return or exchange.
Not Eligible for Return?
The following products or situations may not qualify for a return or exchange:
| Condition | Return Status |
|---|---|
| Product has been worn or washed | ❌ Not eligible |
| Product is damaged by the customer | ❌ Not eligible |
| Original tags are missing | ❌ Not eligible |
| Product has been altered | ❌ Not eligible |
| Return requested after 7 days | ❌ Not eligible |
| Product specifically marked non-returnable | ❌ Not eligible |
Received a Wrong, Damaged or Defective Product?
Don’t worry — we’ll help you sort it out.
If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible.
Please share:
Order Number + Product Photos + Short Description of the Issue
After verification, Trend Vastra may provide a replacement, exchange, or refund, as applicable.
How to Return Your Order
01 — Contact Us
Get in touch with Trend Vastra within 7 days of delivery.
↓
02 — Share Details
Provide your order number and reason for the return or exchange.
↓
03 — Request Review
Our team will review your request and confirm whether it is eligible.
↓
04 — Send It Back
If approved, follow the return instructions provided by our team.
↓
05 — Inspection & Resolution
Once received and inspected, your eligible exchange or refund will be processed.
Refund Information
💰 REFUND PROCESS
Return Approved → Product Inspected → Refund Initiated
Once the returned product passes our quality inspection, the applicable refund will be initiated.
Refunds may be sent to the original payment method or through another suitable method depending on the order and payment method used.
Bank and payment-provider processing times may vary.
What About Return Shipping?
| Reason for Return | Shipping Responsibility |
|---|---|
| Wrong product received | Trend Vastra may cover applicable return shipping |
| Damaged/defective product | Trend Vastra may cover applicable return shipping |
| Size or preference change | Return shipping charges may apply |
Any applicable return charges will be communicated before processing the return.
Exchanges
Need a different size, colour, or product?
Exchanges are subject to:
-
Product availability
-
Return eligibility
-
Quality inspection
If your requested product or size is unavailable, we may provide an alternative solution or applicable refund.
Order Cancellation
Want to cancel your order?
Contact us before your order is shipped.
Once an order has been shipped, cancellation may no longer be possible. In such cases, the standard return policy may apply.
Before You Return
Keep these things in mind:
🔹 Keep the original packaging until you’re satisfied with your purchase.
🔹 Do not wash or wear the product if you plan to return it.
🔹 Keep all original tags attached.
🔹 Keep your order details handy.
🔹 Report damaged or incorrect products promptly.
Trend Vastra reserves the right to reject returns that do not meet the conditions of this policy or where misuse, damage, or fraudulent activity is identified.
Need Help With a Return?
We’re just a message away.
Trend Vastra
42-E Kamla Nagar, Shop No. 4,
Behind Union Bank, Near Prem Studio,
Delhi – 110007, India
📞 Phone: +91 9868050272 / +91 9212650272
✉️ Email: aakashk26082005@gmail.com
Trend Vastra
Fits That Hit!