{"id":148,"date":"2026-09-13T11:57:42","date_gmt":"2026-09-13T11:57:42","guid":{"rendered":"https:\/\/trendvastra.com\/?page_id=148"},"modified":"2026-09-16T07:52:37","modified_gmt":"2026-09-16T07:52:37","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/trendvastra.com\/?page_id=148","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Simple. Flexible. Hassle-Free.<\/h3>\n

At Trend Vastra<\/strong>, we want you to love what you ordered. If something doesn’t work for you, our simple 7-Day Return & Exchange Policy<\/strong> is designed to make the process easy.<\/p>\n

Last Updated: 16 September 2026<\/strong><\/p>\n

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7-Day Easy Returns<\/h2>\n
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RETURN WINDOW<\/strong>
7 Days<\/strong>
from the date of delivery<\/p>\n<\/blockquote>\n

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PRODUCT CONDITION<\/strong>
Unused & Unwashed<\/strong>
with original tags & packaging<\/p>\n<\/blockquote>\n

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REFUND<\/strong>
After Inspection<\/strong>
processed for eligible returns<\/p>\n<\/blockquote>\n

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When Can You Return a Product?<\/h2>\n

You can request a return or exchange within 7 days of receiving your order<\/strong>, provided the product is in its original condition.<\/p>\n

Your product should be:<\/h3>\n

\u2713 Unworn and unused
\u2713 Unwashed and free from stains
\u2713 Undamaged and unaltered
\u2713 Returned with original tags
\u2713 Returned in original packaging
\u2713 Accompanied by your order details or proof of purchase<\/p>\n

Please note:<\/strong> Products that do not meet these conditions may not be accepted for return or exchange.<\/p>\n

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Not Eligible for Return?<\/h2>\n

The following products or situations may not qualify for a return or exchange:<\/p>\n\n\n\n\n\n\n\n\n\n\n
Condition<\/strong><\/th>\nReturn Status<\/strong><\/th>\n<\/tr>\n<\/thead>\n
Product has been worn or washed<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n
Product is damaged by the customer<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n
Original tags are missing<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n
Product has been altered<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n
Return requested after 7 days<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n
Product specifically marked non-returnable<\/td>\n\u274c Not eligible<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n
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Received a Wrong, Damaged or Defective Product?<\/h2>\n

Don’t worry \u2014 we’ll help you sort it out.<\/strong><\/p>\n

If your order arrives damaged, defective, or different from what you ordered, contact us as soon as possible.<\/p>\n

Please share:<\/h3>\n

Order Number + Product Photos + Short Description of the Issue<\/strong><\/p>\n

After verification, Trend Vastra may provide a replacement, exchange, or refund<\/strong>, as applicable.<\/p>\n

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How to Return Your Order<\/h2>\n

01 \u2014 Contact Us<\/h3>\n

Get in touch with Trend Vastra within 7 days of delivery<\/strong>.<\/p>\n

\u2193<\/p>\n

02 \u2014 Share Details<\/h3>\n

Provide your order number and reason for the return or exchange.<\/p>\n

\u2193<\/p>\n

03 \u2014 Request Review<\/h3>\n

Our team will review your request and confirm whether it is eligible.<\/p>\n

\u2193<\/p>\n

04 \u2014 Send It Back<\/h3>\n

If approved, follow the return instructions provided by our team.<\/p>\n

\u2193<\/p>\n

05 \u2014 Inspection & Resolution<\/h3>\n

Once received and inspected, your eligible exchange or refund<\/strong> will be processed.<\/p>\n

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Refund Information<\/h2>\n
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\ud83d\udcb0 REFUND PROCESS<\/h3>\n

Return Approved \u2192 Product Inspected \u2192 Refund Initiated<\/strong><\/p>\n<\/blockquote>\n

Once the returned product passes our quality inspection, the applicable refund will be initiated.<\/p>\n

Refunds may be sent to the original payment method<\/strong> or through another suitable method depending on the order and payment method used.<\/p>\n

Bank and payment-provider processing times may vary.<\/strong><\/p>\n

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What About Return Shipping?<\/h2>\n\n\n\n\n\n\n\n
Reason for Return<\/strong><\/th>\nShipping Responsibility<\/strong><\/th>\n<\/tr>\n<\/thead>\n
Wrong product received<\/td>\nTrend Vastra may cover applicable return shipping<\/td>\n<\/tr>\n
Damaged\/defective product<\/td>\nTrend Vastra may cover applicable return shipping<\/td>\n<\/tr>\n
Size or preference change<\/td>\nReturn shipping charges may apply<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Any applicable return charges will be communicated before processing the return.<\/p>\n

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Exchanges<\/h2>\n

Need a different size, colour, or product?<\/strong><\/p>\n

Exchanges are subject to:<\/p>\n